Sofia - User Guide

Your library account is where information your transactions can be found, like :  

• current loans;
• holds placed;
• pending fines;
• saved searches and records.

These instructions cover the functions available via the Sign In button.

Click on Sign In in the upper right corner of the browser.

Select your login method:

• ID number and password
  • Active students, teachers, HEC Montréal staff.
• User number
  • Graduates and external users.
  • Ask at the library circulation desk to obtain a user code.
  • When you first log in, click on Set/Reset Password to create your password.

 Please use the "Remember my selection" option on this page with care, especially from a public computer.

The Login button will now display your first name.

External users and graduates can change their password by clicking on My Account.

Students, faculty or staff must go through HEC en ligne.

** You can only log in to your file from your home institution's search tool.

** If you are a student enrolled at more than one institution or if you are a student as well as an employee, you may have more than one account.

Accessing My Account allows you to view your :

• Checkouts: a list of the items you have on loan, along with their due dates. You can sort and renew your documents with the Renew Items button;
• Requests: list of your reserved documents. You can sort and cancel your reservations with the Delete button or modify your reservations with the Modify button;
• Fees: all your fees to pay. You can sort and pay the fees with the Pay Fees button. Follow the instructions to complete the payment.

Once logged in, you can reserve a document or request a scan of a chapter. To do so, click on the Request/Scan button displayed under Access Options in the document record.

Within 24-48 hours, you will receive an email indicating that you have 7 days to pick up the reserved item. For a scan request, the chapter will be emailed to you.

Click on My Account > Sign Out.

Users with a user ID

• you will see a page stating To complete the logout, close your browser. If you do not close your browser and return to the main search page, you will still be logged in.

Users with a user ID

• the system will redirect you to the main search box. It is not necessary to close your browser to complete the process.